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Selling to us? Here’s how you get paid.
Once your metal is received and sorted, we confirm by email and send your payment by wire or check, within 24–48 hours of receipt.
Prefer to talk? Call 1-855-528-4653
How sellers are paid
- PreferredWire transfer
- Also availableCheck
- Timing24–48 hrs of receipt
- Order statusIn My Account
Questions about a sale? [email protected]
From Order ID to payment.
Sellers who have sold, or are in the process of selling, metal to Ausecure receive payment from Ausecure directly. Here’s how it works.
Confirm your sell request
Every sale starts with confirmation and an Order ID from Ausecure. No Order ID means you may not have an open order with us.
Ship with your Order ID
Ship to the designated facility using our packing instructions, fully insured.
Track your order
With your Order Confirmation Number, follow the Order Status and details in My Account.
Get paid
When your metal is received and sorted, we email confirmation and process your payment by wire or check.
Paid by wire, or by check if you prefer.
Our preferred method for outgoing payments is wire transfer. Sellers can also choose to receive payment by check.
Once your items have been received and sorted, you’ll receive a confirmation email from Ausecure and we will process your payment within 24–48 hours of receipt.
Haven’t sold yet? Start with a quote on our selling metals page, or call 1-855-528-4653.
Getting paid, answered.
Still have a question? Call 1-855-528-4653, email [email protected], or read our full FAQ.
How will I be paid?
Wire transfer is our preferred method for outgoing payments, and sellers can also choose to be paid by check.
When will I be paid?
Once your metal has been received and sorted, you’ll get a confirmation email and we process your payment, within 24–48 hours of receipt.
How do I check the status of my sale?
Once your sell order request is confirmed and you have an Order Confirmation Number, you can see its Order Status and details in My Account.
I haven’t received an Order ID. Do I have an open order?
If you have not received confirmation and an Order ID from Ausecure, you may not have an open order with us. Call or email us before you ship anything.
Who do I contact about a sale?
If your metal has been received by our sorting facility, email [email protected]. For anything else, call 1-855-528-4653.
Ready to sell your metal?
Get a live quote, ship insured, and get paid by wire or check within 24–48 hours of receipt.
